Cookie Usage & Privacy Policy 

We have listed any information below regarding cookies used by this website.

Cookies are essential to this website functioning properly. By using and browsing the Gotham country crafts website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

What are cookies?

I
n providing this website, we want to make it easy, useful and reliable to use. Where services such as these in general are delivered  over the internet, this sometimes involves placing small amounts of information on your computer or mobile phone / tablet.

This information is known as a cookie, and they have been used by websites since the internet was created. They do not include any information other than that we need for website management.

These cookies are used to ensure smooth running of the website during your visit for you by for example:

enabling the website to recognise your device so you don’t have to give the same information several times during one task.
remember what goods you have placed in your shopping basket.
remember that you may already have given a login username and password so you don’t need to do it for every web page visited. ie. when checking out.
understand how people are using the gotham country crafts website, so it can be made easier to use, and help us ensure we have enough stock for you to purchase.

There are two types of cookie you may encounter:

First party cookies: these are our own cookies, controlled by Gothamcountrycrafts and used to ensure our site functions correctly.

PHPSESSID - expires when the browser is closed.

The "PHPSESSID" cookie is required so that the site can recognise you clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.

session - expires after one year.

The "session" cookie is intended for the your convenience. The software we use to run this website creates this with a copy of the initial session ID so that you can be classed as "returning" and the contents of your shopping basket will still be available. This is what allows you to build up your order over several visits to the site.

If you have signed in with an email address and password, these login details are also saved so that you can remain logged in when returning (the password is encrypted). When you sign out, your login details are removed from the cookie.

Third party cookies: these are cookies found in internet tools which we are using to enhance our site, for example Facebook or Google have their own cookies, which are controlled by themselves.

Google Analytics

We use Google Analytics, a popular web analytics service used by over 60% of the worlds websites. Using this helps us to count the number of people that visit our website and to analyse how they use it. Cookies are placed by google which enable the analytics software to function.

The software helps us understand visitor information such as visitor numbers and shopping habits. This information is used to help us to improve the website. It also helps us to determine which of our website pages are the most popular and which products have received the most visits for example helping us to ensure we have enough stock. The data stored by these cookies is anomymous and will never contain any confidential or personal information.

Cookies placed by Google Analytics: _utma, _utmb, _utmc, _utmz

Removing or disabling cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-

For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

What will happen if I disable cookies?
This depends on which cookies you disable, but in general the site can be viewed properly if cookies are switched off. If you only disable 3rd party cookies you will still be able to make a purchase from on this site. If you disable all cookies you will be unable to complete a purchase on this site.

You can learn more about cookies by visiting the aboutcookies.org website - please remember we are not responsible content on third party websites.



Privacy Policy

www.gothamcountrycrafts.co.uk is committed to preserving the privacy of all visitors to our website at www.gothamcountrycrafts.co.uk . Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on www.gothamcountrycrafts.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested.  It will also enable us to bill you and to contact you where necessary concerning your orders.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.  Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you.  If you change your mind about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION

We take the security of our customers very seriously. www.gothamcountrycrafts.co.uk will never pass on your details to a third party, we use the information you provide solely for the purpose of processing and delivering your order. At all times we will act in accordance to the Data Protection Act 1998.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent. 
Services
How can we Help?

 
Delivery Information

(Please note that the standard postage 9.99 added on the checkout only covers mainland UK.

We offer free delivery on all orders over £150 to mainland UK.

All orders are sent via a reputable 24-48hr courier with tracking and proof of postage provided.

Please allow 7-8 working days for dispatch depending on stock levels at busy times as some items may need to be made to order.

If you're outside the mainland UK then please contact us.

 
Contact us

Having problems or have a question about an order? We are always a click or phone call away to deal with all your enquires.

Call: 0115 9830428
Mobile: 07957653054

 
Checkout

We Use Paypal to handle payments and orders via our site, you can either use an existing Paypal account, sign up or checkout using a credit/debit card without having a paypal account.

Paypal is Britain's No.1 preferred online and mobile payment method, Shop with peace of mind, knowing that you are protected on eligible purchases. If an eligible item doesn’t show up, or turns out to be different than described, Paypal have you covered.

Copyright (c) 2016 GothamCountryCrafts